Terms & Conditions

1. Introduction

These Terms form a legally binding agreement between you (as a business or business representative) and Smultron Studio AB regarding the services we provide.

2. Acceptance of Terms

By ordering, booking, accepting a quote, or entering an agreement referencing these Terms, you agree to be bound by them. If you do not agree, you should not engage our services.

3. Applicability to Business Clients (B2B)

These Terms are intended for business clients. Smultron Studio does not enter consumer agreements under Swedish consumer protection law.

4. Services Description

• Education/Training: workshops and practical enablement for AI usage and opportunity identification.
• Implementation/Strategy: AI-powered automations and strategic consulting for long-term transformation.
• Specific scope, deliverables, timeline, and fees are defined in the relevant quote, proposal, or contract.

5. Ordering and Payment

• Some services may be booked and paid directly on the website; many begin with a quote.
• Standard payment term: fourteen (14) days from invoice date unless otherwise agreed.
• Late payments may incur fees and interest according to the Swedish Interest Act (Räntelagen).
• Payment methods include credit card and bank transfer; project-specific schedules can apply.

6. Price Changes

General prices may change over time, while signed scopes remain fixed for their agreed engagement period.

For ongoing services, significant changes are notified in reasonable time (typically at least 30 days).

7. Delivery of Services

Services may be delivered through online sessions, remote collaboration, on-site visits, project milestones, or ongoing managed services as agreed in contract.

8. Intellectual Property

• Website content is owned by Smultron Studio AB or its licensors.
• Smultron Studio retains rights to underlying methodologies, tools, and pre-existing IP.
• Upon full payment, client receives a non-exclusive, non-transferable license for internal business use of delivered materials.
• Resale or sublicensing requires explicit written consent.

9. Confidentiality

Non-public business information shared during service delivery is treated as confidential. Personal data handling is described in the Privacy Policy.

When project delivery requires additional processors, a separate DPA is provided as part of contracting.

10. 30-Day Money-Back Guarantee

If you are not unconditionally satisfied within 30 days of completion (or first milestone for larger projects), contact us and we will issue a 100% refund for that specific service or milestone.

11. Limitation of Liability

• Total liability is limited to fees paid for the relevant service during the preceding period specified in the agreement.
• Smultron Studio is not liable for indirect or consequential loss, lost profits, downtime, data loss, or third-party platform failures, except where law prohibits limitation.
• For AI implementations, no guarantee is made for specific business outcomes; liability is limited to agreed technical delivery.
• Claims must be brought within the contractual limitation period.

12. Force Majeure

Smultron Studio is not liable for delay or failure caused by events beyond reasonable control, including war, terrorism, natural disasters, and similar disruptions.

13. Changes to Terms

We may update these Terms. Updated versions are published on the website with a revised Last Updated date.

Revised Terms become binding after the published notice period unless otherwise required by law.

14. Governing Law and Dispute Resolution

• These Terms are governed by Swedish law.
• Parties first seek resolution through good-faith negotiation, then mediation where appropriate.
• If unresolved, disputes are settled by Swedish courts with Göteborgs Tingsrätt as first instance.

15. Contact Information

• Smultron Studio AB (559437-9751)
• Email: legal@smultronstudio.com